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Frequently Asked Questions

  • Is there a long term contract

    No.  You can cancel the software at any time without penalty.

  • Why don't you charge an initial setup fee?

    For the same reason your first month is free: because we want to make it easy for you to check out BiT.  We know that if you do, more than likely you will stay.  We aren't right for every business, but we are a great solution for most.  And if you don't think we are the best system available, well, we don't want you to feel locked in because you paid a lot up front, or because of a long term contract.

  • How secure is my data?

    We take the security of your information very seriously.  Your data is hosted on a server in a SSAE-16 compliant facility manned 24/7/365, monitored with CCTV security cameras, secured by perimeter access controls, entrances secured by mantraps with interlocking doors, and is also remotely monitored by a 3rd party security company.

  • Who owns my data?

    You do.  And if you cancel the software we will help you export it and even offer a portable data file so that you can access your data and store your history on your own site.

  • What are the system requirements?

    You will need an internet connection.  Beyond that, most any device will work including a PC, Mac, iPad, or Android tablet.