ExcellentBased on 12 reviews
Trustindex verifies that the original source of the review is Google.
Katelyn Turk2023-05-26I started with Bit about 5 months ago for our golf cart dealership and have seen such an improvement in our business. We're a small company and I was looking for a system that is made for a golf cart dealership and I found it in Bitdms. The support and organization in Bit has been a huge step from use Quickbooks. Took about a month to train and implementation. Between the parts, service and sales end of Bit, it really organized our organization to have a better flow. As for customer service, it's outstanding! My rep Ben has been a huge help and he stays on top of his customers to make sure we receive the help needed. If I have questions, there's a help button, I can call or send an email and the responses come in quick and thorough. I also like that I can use Bit when I'm not at the office, compared to the other competitors. Overall, I'm impressed with the company and the system they put together.Trustindex verifies that the original source of the review is Google.
Sami Lou Sharbono2023-03-03We have been with BiT now for about 2.5 years. Our initial consult was with the owner of the company! How amazing is that? Almost unheard of now a days. Every time we have an issue the customer service team jumps right in and if they are unsure of the correct answer they ask if they can either email you or call you back to get you taken care of properly. We absolutely LOVE BiT!Trustindex verifies that the original source of the review is Google.
C M2022-10-14I've been with BiT DMS for a couple years now and it has helped my dealership tremendously. I've seen features grow and lots of ease-of-life features added. The interface is clean and non-dated looking. Customer support is quick and courteous. Recommend highly!Trustindex verifies that the original source of the review is Google.
Blaine Marshall2022-10-13BIT has the best customer service. Klay was extremely knowledgable and helpful!! It's always nice to be able to speak with someone and not have to jump through hoops to have a question answered.Trustindex verifies that the original source of the review is Google.
Kevin Michael2022-10-04BiT has the most friendliest customer service staff second to none. Their priority is to make sure they solved any issue you may have and to get you back on track. BiT system is great!!Trustindex verifies that the original source of the review is Google.
Lisa Leifken2022-09-26Carly makes every effort to help and resolve all of my issues! And she does it quickly!Trustindex verifies that the original source of the review is Google.
Wheel-A-Way Sales2022-09-21Klay was super helpful and quick answering all my questions when I contacted the help desk, thanks again.Trustindex verifies that the original source of the review is Google.
Renie Tyler2022-08-25BiT must hire the best of the best! Every time I have needed help, guidance or have a special request, all of the staff members I have dealt with have been very knowledgeable and pleasant to work with. The BiT system is great!Trustindex verifies that the original source of the review is Google.
Josh Abdallah2022-08-02BiT provides such organized and user friendly software. I would be lost without it. Thank you to the great dedicated team always ready to assist and help when needed. Shout out to Josh for always patiently walking me through some of the uncharted territory. Those guys are the pros!Trustindex verifies that the original source of the review is Google.
Ski Clinic2022-07-28We have been doing business with BIT for 5+ years and have no plans on switching anytime soon. Support is always quick and helpful. Thanks guys!